Terms and Conditions
Entitlements: The recipient is entitled to a four (4) day and three (3) night resort hotel stay for up
to two adults and two children (staying in the same room) at Laguna Suites Golf + Spa in Cancun,
Mexico. This vacation is valid for 12 months from date of activation. Cancun Travel Unlimited
(CTU) is not responsible for airline tickets or any kind of transportation or any expenses
associated with it. This promotional package does not cover incidental expenses, such as phone
calls, gratuities, taxes, service charges and/or any other personal expenses or purchases.
2. Immediately register online at www.EliteCancunGetaway.com or complete the attached
Registration Form and mail the original to Elite Cancun Getaway, XPUHI L NO. 3, Suite 8218 •
S .M. 27, Cancun, Q.ROO • C.P. 77500. Do not delay registration. CTU must receive your
Registration Form via Internet registration or mail within 30 days of your receipt of this certificate
to validate your request. You may also fax your registration form to 1-954-252-2093.
3. This promotion is valid only for adults over 25 years of age; traveler must provide a major credit
card at check-in to cover the cost of incidentals. You may transfer it to another couple over 25
years of age within this 12-month period, as long as it is transferred within 30 to 45 days prior
to travel date. Such transfer must be notified and new vacation holder information must be
provided to our Reservations Department. Holidays and certain peak times may be limited.
4. All reservations are subject to availability and can be made through our reservationnumber 1-800-690-8590 (USA), 1-866-760-1843 (CANADA) or 0 800 047 0813 (UK), Monday
through Friday 8 a.m. until 8 p.m. and Saturday 9 a.m. until 4 p.m. (CST). Reservations must be
made at least 30 days prior to desired travel date in low seasons, and 60 days prior to desired
travel date in high season (subject to availability) (high season dates: March 15 - April 15; June
15 - Aug 15; Dec 15 - Jan 2007/2008), for more information regarding availability please contact
our representative department. Additional nights and any modification to this offer is subject to
availability and rates may vary during high season.
5. When reserving your accommodations, a $50.00 refundable deposit will be required for each
reservation form made payable to Cancun Travel Unlimited to guarantee your room. To receive
your refundable deposit after travel, please mail a request for refund to: Attn: Elite Cancun
Getaway, XPUHI L NO. 3, Suite 8218 • S .M. 27, Cancun, Q.ROO • C.P. 77500, and we will mail
you your refund. Your $50 refundable deposit can be applied to the hotel taxes that are due at
time of travel dates.
6. Visit www.MyCancunGetaway.com to review your confirmed vacation reservation
itinerary. Simply enter your home phone number to access your information. Please give
CTU adequate time to post your reservation itinerary. CTU reserves the right to substitute hotels
of equal or greater value when deemed necessary. For questions about your vacation, please
contact our friendly Customer Care Department Toll Free at 1-800-961-8354,Monday through
Friday 8 a.m. until 8 p.m. or Saturday 9 a.m. until 4 p.m. (CST).
7. Revisions in Reservations: In an effort to meet the needs of our travelers, CTU is pleased to
accept revisions to a confirmed reservation up to 14 days prior to travel date via phone, fax or
email in order to avoid late change fees. A fee of $25 will apply for any revisions made within
14 days prior to arrival.
8. Cancellation of Reservations: If a confirmed reservation to travel is canceled within 7 days of
arrival, a $25 per person fee will be imposed. If you do not arrive on your confirmed date, it will
be canceled in its entirety. Additional cancellation penalties may apply for certain upgrades. CTU
pays for all hotel accommodations included in this package in advance and must forfeit deposits
in the event of a cancellation as listed above. You may cancel this contract if accommodations
or facilities are not available pursuant to a request for use as provided in the contract. To do so,
you must return this vacation package undamaged - complete with all contents in its original
package - along with the post mark and a written letter of cancellation, via certified mail, to:
Attn: Elite Cancun Getaway, XPUHI L NO. 3, Suite 8218 • S .M. 27, Cancun, Q.ROO • C.P. 77500,
and we will mail you your refund.
9. CTU acts only as an agent for hotels, cruise lines, airlines, car rental companies, attractions and
all other services supplied as part of this vacation package and will not assume any responsibility
for loss, cancellation costs, delays, irregularities, accidents, injuries, damage to persons or
property arising from or in connection with any of these services. No recipient should rely upon
representations other than those included in this contract. CTU will not be responsible for written
statements done by disputers of agents.
10. Two or more vacation certificates may not be used concurrently or consecutively. Only one
vacation certificate per household may be used in any twelve (12) month period. This promotion
is intended for promotion of participating hotels, yacht and Private clubs in Cancun Mexico. Any
alteration or unauthorized copy will void this vacation. This certificate cannot be exchanged for
cash. Not valid for retail sale.